Simply track your LIVLY order by login in to your LIVLY account or by selecting the tracking number sent to you in the email confirmation. For further questions email us at firstname.lastname@example.org.
Orders placed on our US website will be shipped from our Warehouse in New York.
We currently offer $10 flat rate shipping for ground service and Free Shipping on orders over $80.
YES! LIVLY ships worldwide. We will do our upmost to reach you, wherever you are.
If you got the wrong item, please contact us at email@example.com or call us at (+46) 8 611 11 80 (click option number one) during regular business hours 9am to 5pm
Once the item is returned and received. We will send a refund confirmation email that same day. It may take 3-5 business days for it to appear in your account.
LIVLY will do everything to deliver the right items to you, in an excellent condition. If you receive an item you are not happy with, please contact us, and we will help you.
Absolutely. LIVLY will only use your personal email to inform you of the latest offers and invitations to the most exclusive events. LIVLY has no access to your bank information.
Our partner offers the highest possible security through Encryption, SSL, MD5, with others, when paying with credit cards. They won't save your credit card number since the biggest risk online is that your card number will be saved and handed out to companies who will use it in other ways. Instead, our partner makes a cryptic “finger print” which can never be used to recreate your credit card number. This is why you can safely and securely shop with us.
Yes. We guarantee that all products sold with the LIVLY label on our website are designed by LIVLY.
Pima Cotton is rightfully known as the softest cotton in the world. It is ideal for children and adults suffering from allergies and sensitive skin. The outstanding quality of the Peruvian Pima Cotton makes our clothes grow softer with time; making your garments last.
Almost all of our Baby and Layette Collection is manufactured from Pima Cotton. You will notice several of our products will say 100% Pima Cotton in their description, and those that don’t are still made with high quality fabrics and blends.
All LIVLY products are new and unworn.
Our cut is true to size. Please use our sizing chart for guidance or contact us for more information.
Orders and payments
LIVLY accepts all major credit cards as well as PayPal.
Online processing can take up to 3 business days. We kindly ask that you allow 3-7 business days from the date of purchase for your order to arrive. During SALE, please allow up to 6 days for your order to process.
We will do our best to send out your order within 48h.